A cookie is a small file that is sent to your computer or mobile phone which contains information that allows us to recognise that you have used our website before. A cookie typically contains:
The name of the server the cookie was sent from
The lifetime of the cookie
A unique identifier (usually a number)
Our website server sends the cookie and uses this number to recognise you when you return to a site or browse from page to page. Only the server that sends a cookie can read it, and therefore use, that cookie. This file is stored on your computer's (or phone's) hard drive. All websites can send a cookie to your browser if your browser settings allow it. Many websites do this to track on-line traffic flow.
Cookies can be categorised from their life span:
Session or temporary cookies: these cookies expire when you close your browser or when the session times out
Persistent or permanent cookies: these are usually stored on your hard disk and survive across multiple sessions but have a longer expiration date
When you visit our website, the pages that you see, together with a cookie are downloaded to your device. This is a common practice on websites, because it allows website publishers to find out (amongst other things) whether the website has been visited before.
The main cookies we use on our website are classed as 'Strictly Necessary Cookies'. These cookies make our website function correctly, such as tracking logins etc. These cookies do not need consent.
Google Analytics to store information about how well the website is performing. To opt out of being tracked by Google Analytics across all websites visit - http://tools.google.com/dipage/gaoptout.
We also use facebook pixel on our site.
Tawkto, for our livechat facility which monitors a users IP address, location and details - this is only used by us to be able to reply to questions via the live chat facility.
Our server monitoring software also generates cookies but does not track information about individuals.
How to control or delete Cookies
If you do not want cookies to be stored on your PC it is possible to disable this function within your browser without affecting your navigation around the site.
In Internet Explorer, click on Tools, click on Settings, click on the Privacy tab and then use the slider bar to choose the level of privacy you want.
In Firefox, click on Tools, click on Options, click on Privacy, click on the Cookies tab and choose your level of privacy.
In Chrome, click on Tools, click on Options, click on Under the Hood, click on the Cookies Setting and choose block all cookies.