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Message Answering Service

Answer.co.uk is a genuine Pay as You Go service. This is a great choice for smaller to medium sized businesses and new start ups. By using our answering service the staff can focus on their day to day jobs and reply to calls that are genuinely urgent. 

For start ups it ensures that you have more free up time in order to get the business up and running.

FREE £5 CREDIT SO YOU CAN HAVE A FREE TRIAL.

Calls start at £1 each and are cheaper with larger call bundles. No hidden prices!

Setting Up
  • Signing up takes just a few minutes.
  • Once done, you can then use the online portal to tell them about your company
Divert Your Phone
  • Answers will issue an 0208 number for you to divert your landline and/or mobile across to.
Answering 
  • Their experienced, award winning operators will answer the calls in your company name, following your pre-set call instructions. They will collect Name, Company, Telephone Number and Message
Message 
  • They will then send you your message via SMS/Email. You will also be able to view the message on the online portal.
FAQ

TOP BUNDLE 1
£25 CREDIT PACKAGE

Each call costs £1 each

TOP BUNDLE 2 
£50 CREDIT PACKAGE

Each call costs £1 each

TOP BUNDLE 3
£100 CREDIT PACKAGE

(£10 BONUS CREDITS ADDED)

So that's £110 worth of calls for £100

Each call costs 91p each

TOP BUNDLE 4
£200 CREDIT PACKAGE

(£30 BONUS CREDITS ADDED)

So that's £230 worth of calls for £200

Each call costs 87p each

TOP BUNDLE 5 
£400 CREDIT PACKAGE

(£100 BONUS CREDITS ADDED)

So that's £500 worth of calls for £400

Each call costs 80p each

TOP BUNDLE 6
£750 CREDIT PACKAGE

(£250 BONUS CREDITS ADDED)

So that's £1000 worth of calls for £750

Each call costs 75p each

All Day Every Day Answering

This service is 24/7 and 365 days of the year so your company will never miss a customers call again. There are no extra charges for bank holidays or calls at night time, this is all included in the monthly price.

By utilising this service, it will enable you and your staff to be more productive and concentrate on sales and delivery your business services.

You can confidently be reassured that your calls are being answered professionally and you can decide on when to return the calls.

Saving You Time

This is ideal for business consultants, who may spend a considerable time either with clients or at networking events, online businesses and the various trades, so that when you are on site dealing with clients your other clients can talk to a real person rather than having to leave an impersonal message on voivemail.


Should you require additional details such as email address or their actual postal address you would need to select the purejam service.

GET STARTED OFFER


Answer.co.uk - will give you £5 of credit to get your started

  • Per Call £1 of Credit
  • Monthly Charge FREE
  • 24 Hour Answering FREE
  • Email Delivery FREE
  • SMS Delivery  (optional) 10p/sms
  • Minimum Credit Purchase £25
  • Minimum Spend 1 call/month
  • Sales Calls Refundable
  • Wrong numbers/hoax calls FREE

NB: Prices are exclusive of VAT which will be charged at the checkout stage.

TRY FOR FREE

Frequently Asked Questions

How much does each call cost?

Each call costs £1 plus VAT. However, with larger deposits, this can fall to just 75p per call

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How are messages delivered? What is the cost for this?

Messages are sent instantly via Email and SMS as well as online. Email delivery is free and SMS delivery costs just 10p. This is optional so you can amend the Message Delivery settings once you are logged in.

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What will Answer.co.uk do for me?

Answer.co.uk is a simple message taking service. We will take any or all of the following options for you: caller name, company, telephone number and a brief accurate message. We'll then SMS or Email the message to you, as well as store it in your own online portal.

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What kind of free trial do they offer?

The free trial is not about capturing all your company and payment details, but to actually give you a little taster as to how they will handle your calls! They also offer £5 to all new accounts which enables you to try them for a few calls to see how it all works without any obligation to top-up once done.

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What information do you take?

Name, Company Name, Telephone Number, Message

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Can you take an email or an address?

Not on this service, you will need the pureJAM service.

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Will I receive my own dedicated telephone number?

Yes. You will receive an 0208 number at no extra cost. You can either divert to this number from your existing lines or use it as your actual telephone number

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Can you patch/transfer calls through to me?

No. If you require advanced call handling including patching/transferring and/or taking an email address, you would need the pureJAM service.

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Do answer.co.uk operate after office hours?

Yes. Answer.co.uk is a genuine 24/7 operation. We will answer your calls 365 days a year.

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How will the operator know what to do with the call?

When a call comes in on your dedicated Answer.co.uk number, a screen pops up in front of the operator who is then guided by your preset requirements. Any changes that you make can be done online and is updated straight away.

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Is there a set up fee?

No. The service is completely setup online by yourself so there is no setup fee charged.

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How quickly can I get set up?

Just fill out our simple online sign up form any time, day or night. Once you have your login and password you can set up the service within about 5-10 minutes.

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Will I be charged for wrong numbers or hoax calls?

They do not charge for any wrong numbers or hoax calls on this service. If you ever receive a wrong number in error, you send your message via the portal and they add a note to the caller ID for you straight away.

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Will I be charged for Sales Calls?

Yes but you are able to refund these via the portal (up to 5% of past 30 days call traffic). In addition you receive bonus credits for deposits of £50 or more to help cover the cost of nuisance calls.

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